Contact & Feedback Overview

Customer Service is available to assist you

We have professional and knowledgeable customer service representatives who are available to assist you with any questions you have about Snap!VRS. For troubleshooting or technical support, please go to our Support section. Otherwise, please contact us using any of the methods below:

Hours of Operation for Ojo & Other Video Phone

Monday to Thursday, 9AM - 10PM ET
Friday, 9AM - 7PM ET
Saturday, 9AM - 5PM ET
Sunday, Closed

Ojo: 711-SNAP (7627)
Other Video Phone: 866-949-7627

Hours of Operation for Instant Message

Unavailable. Please check back for new times soon!

Hours of Operation for Voice Line

Please leave a message and someone will get back to you as soon as possible.

Voice Line: 866-949-7627

Additional Contact Information

Email:info@snapvrs.com
Fax:(845) 652-7015
Online Form:

To submit an online inquiry form, click below:

Request Information

A representative will respond within 48 hours.

Have an outreach request?

Would you like Snap!VRS to attend an event or give an equipment demonstration to your group? Please send all inquiries to outreach@snapvrs.com.

Send us your feedback

We appreciate any comments, complaints, and suggestions you have. Please complete our feedback form by clicking the link below:

Send Us Feedback

Mailing address

Snap Telecommunications, Inc.
2 Blue Hill Plaza, 3rd Floor
P.O. Box 1626
Pearl River, NY 10965