Press Room
Snap!VRS Celebrates 2-Year Anniversary
Receive Free Personalized Contact Cards
April 28, 2009
Dear Snap!VRS Ojo Customer,
Hello! My name is Tom Kielty, and I'm delighted to have joined Snap!VRS as CEO last summer. While the Snap!VRS team and I have been hard at work, I wanted to take this opportunity to report on our progress and to express our sincere commitment to providing you and the deaf community with the finest possible relay experience. We have recently celebrated our 2-year anniversary as a video relay service provider. We are very proud of our success to date and excited about our plans for the future.
I am happy to report a few of our accomplishments:
- Snap!VRS is proud to be a well recognized provider of VRS with an unblemished reputation of providing high quality services in an ethical way. We care about the good standing of relay services and are careful about doing business the right way.
- Snap!VRS is proud to be the original provider of Ojos to the deaf community. We plan to fully support Snap!VRS Ojos for a long time ahead.
- Snap!VRS is well known for providing the highest quality interpreting for relay calls. Our video interpreters are carefully screened and selected, rigorously trained and certified. We ensure our customers receive quality interpreting each and every time you call, 24/7.
- Snap!VRS has successfully built an independent network to host Snap!VRS Ojos in a secure environment to safeguard against any outage so that you and your family have a reliable relay service around the clock.
- We offer customers blazingly fast connections with our interpreters so that you quickly get top quality interpreting each time you dial Snap!VRS regardless of the video phone you use.
- We work very closely with consumer organizations to support strong advocacy for the deaf and hard of hearing community with Congress, the FCC and other key stakeholders to ensure that your access needs are taken into account.
- Registering our customers with new local 10-digit numbers for your safety and convenience.
- Ensuring compatibility and convenience with any video phone by dialing "snapvrs.tv".
- Delivering new product functionality and next generation devices.
As we look forward, we remain focused on providing you with the highest quality services. In this spirit, we are committed to:
Free Gift! Personalized Contact Cards*
We want to thank you for your continued support of Snap!VRS. Importantly, we want to include you in our anniversary celebration to show our appreciation for your loyalty. We would like to send personalized contact cards to customers that have recently been assigned a 10-digit number.
With this card you can update your family, friends, co-workers, health care providers and more with the best way to contact you at your new number. Just complete this contact card request form to verify the details you'd like included on your contact cards. If you have not yet been assigned a 10-digit number then simply register your Ojo in a few simple steps. Please keep in mind that the FCC requires you to register for a 10-digit number by June 30, 2009.
I look forward to sharing more about our progress soon. Please stay tuned, and let us know how to best serve you! Until then, give us a try by dialing "711" on your Snap!VRS Ojo or by dialing "snapvrs.tv" on any video phone.
Sincerely,
Tom Kielty
President & CEO
*Offer valid only to Snap!VRS customers that have registered for a Snap!VRS 10-digit telephone number for an Ojo video phone. A set of contact cards will ship within 2-4 weeks following the request. Eligible customers are limited to one set of free contact cards and may not request additional sets for free. Offer valid for a limited time only and Snap!VRS reserves the right to cancel and/or modify the terms of the offer at any time.
